An online casino account can sit unused while money remains in it. Under Malta Gaming Authority rules, inactivity is not a licence for an operator to remove the balance without warning. The current framework sets minimum notice, fee and balance-handling safeguards, while leaving some details to the operator’s published terms. This guide explains the general rules in the MGA’s Gaming Authorisations and Compliance Directive.…
Read More Checked 7 October 2026. Malta Gaming Authority (MGA) licensees must offer definite and indefinite self-exclusion for all gaming activity. The scope can depend on why the exclusion is requested and which brands are operated by the same licensee. This guide explains the current MGA rules and practical record-keeping steps. It is not a substitute for support or legal advice, and MGA self-exclusion is not…
Read More An MGA licence does not turn an online casino balance into a guaranteed bank deposit. It does, however, place specific duties on a Malta Gaming Authority licensee: player money must remain identifiable, accounts holding it are subject to regulatory review, and the operator must maintain enough accessible funds to cover what it owes players. For a UK reader, the first step is to confirm…
Read More If an MGA licence is suspended or cancelled, stop treating the casino as currently authorised on the strength of an old badge, review or licence number. Check the legal operator and exact domain in the Malta Gaming Authority’s live records, save your account evidence, avoid making another deposit and follow the official operator and regulator channels for any unresolved balance or complaint. A status…
Read More If a casino says it is licensed by the Malta Gaming Authority (MGA), the complaint route starts with two checks: identify the legal operator and confirm that the exact website address appears in the MGA’s official records. A logo in a footer is not enough. The complaint should then go to the operator before it is escalated to the regulator. This guide explains the…
Read More An MGA casino licence is an authorisation issued by the Malta Gaming Authority. It shows that a named business and approved gambling service fall within the Maltese regulator’s framework. It does not automatically mean that every website using an MGA logo is licensed, that the licence covers the exact domain you are visiting, or that the operator holds a UK Gambling Commission licence. For…
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